Ruiz Picasso 11, Madrid

Located in the heart of Madrid’s AZCA business district, Ruiz Picasso 11 is a flagship asset in MERLIN Properties’ portfolio – home to global tenants including IBM, WTW and Globant. This impressive building has set new standards for sustainability, design and superior tenant experience.

To reflect the building’s future-focused vision, MERLIN partnered with Shared Access to deliver a best-in-class in-building mobile connectivity solution.

The result is the first 5G-enabled neutral-host DAS system deployed in a Spanish office building – a landmark moment in the evolution of commercial real estate infrastructure.

The challenge:

As part of its ongoing digital transformation, MERLIN recognised that reliable mobile coverage had become non-negotiable for tenants and visitors.

High-specification buildings like Ruiz Picasso 11 are designed with advanced materials and environmental performance in mind – but these factors can unintentionally block mobile signals and reduce indoor coverage. As more companies embrace hybrid working and data-heavy tools, this lack of coverage becomes more than an inconvenience – it becomes a barrier to productivity and tenant satisfaction.

MERLIN was clear: they needed a solution that would work now and scale into the future – supporting tenant satisfaction, operational excellence and their broader ESG strategy.

“At MERLIN Properties, we must ensure that our buildings function perfectly every day – and increasingly, connectivity plays a fundamental role for our tenants.”
Víctor Galilea, Senior Asset Manager, Offices, MERLIN

The solution:

Shared Access designed and delivered a multi-operator distributed antenna system (DAS) that delivers seamless indoor mobile coverage for all major Spanish networks – Vodafone, MasOrange and Telefónica – across every floor of the building.
The system is powered by the Shared Access BTS Hotel, a centralised off-site infrastructure hub that serves multiple buildings in the AZCA district. This approach significantly reduces cost, energy consumption and deployment times, while offering consistent high-quality signal across all tenants.

Shared Access worked closely with tenants and MERLIN’s on-site teams to ensure seamless integration with building operations and ongoing optimisation of service as tenant needs evolve.

“Ruiz Picasso 11 sets a new benchmark for in-building mobile connectivity in Spain. It shows what’s possible when landlords and infrastructure providers work together to deliver scalable, future-ready solutions that support both tenants and urban innovation.”
Sam Jackman, Chief Development Officer, Shared Access

Conclusion:

Ruiz Picasso 11 demonstrates what’s possible when technology, vision, innovation and collaboration converge. As MERLIN’s trusted partner, Shared Access delivers and manages seamless in-building mobile connectivity – boosting tenant satisfaction, protecting asset value and redefining digital infrastructure standards.

“Working with Shared Access has been a fantastic experience. They bring deep technical expertise, deliver exactly what they promise – on time and to a very high standard – and most importantly, they’re a trusted partner we know we can rely on as we expand this model to more properties in Madrid and beyond.”
Alvaro Ontañon, Chief Technology Officer, MERLIN

Read our full case study HERE>