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The crucial role of mobile network coverage in leasing decisions

10th August 2022

Mobile connectivity in property leasing decisions

A recent LinkedIn poll conducted by Property Week on behalf of Shared Access, highlights the growing significance of mobile connectivity in the decision-making process for leasing commercial spaces.

Building on findings from a WiredScore survey, the poll asked industry professionals to estimate the percentage of respondents who consider “Mobile Network Coverage” a key factor when leasing space. Respondents were given choices of 17%, 37%, 57%, and 77%.

Surprisingly, only 51% of the 243 participants correctly identified that 77% of people prioritise mobile network coverage, making it the second most important consideration after location.

The shift toward prioritising tenant experience is transforming the industry into a comprehensive service provider. A critical aspect of enhancing tenant experience is ensuring reliable, continuous connectivity.

However, the push for sustainability in commercial real estate presents challenges for mobile signal reception. Modern energy-efficient building materials, such as advanced glass, often block outdoor mobile signals, creating a need for in-building networks to maintain connectivity. Buildings that lack strong mobile signals can lead to reduced productivity for tenants and make the property less attractive to potential lessees.

Fortunately, various solutions are now available to ensure 4G and 5G connectivity, whether the costs are covered by tenants, landlords, or a combination of both. Sharing the financial responsibility for mobile coverage installations is a practical approach, ensuring that neither party bears the entire burden. This collaborative method benefits both tenants and landlords, enhancing property value and tenant satisfaction.

Read the full article:  “Good mobile network coverage of vital importance when leasing space”

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Distributed Antennae System (DAS) / Base Station Hotel Solution

PICTURE PERFECT CONNECTIVITY FOR A GLOBAL ICON

After a competitive tender process, we were appointed by the National Gallery (one of the greatest art galleries in the world) to design, deploy, operate and maintain a multi-operator mobile connectivity service within its new office hub at the heart of the famous Grade I listed building in London.

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Shared Access and Tottenham Hotspur embarked on an audacious mission in 2017 – to bring world class connectivity to Tottenham’s new stadium.

Building upon Shared Access’ previous experience deploying connectivity in large venues, the new system was designed, installed and fully funded by Shared Access. The stadium opened in April 2019 with all four UK mobile network operators live for the first game – a first in the UK.

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In August 2022 we completed our largest build to-date. The 45m state of the art tower and secure compound at Heathrow provides coverage for the National Air Traffic Services business, all UK mobile operators (EE, O2, Three and Vodafone) and Transport for London. It also has the capacity to take future tenants, allowing for additional connectivity in the Heathrow and Feltham area.

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Installation of Wi-Fi 6 at Berthon Marina, Lymington.

During the busy season, Berthon Marina has up to 250 boats in residence, all with multiple devices connecting to the marina’s Wi-Fi.  This was creating a heavily congested network environment and a poor end user experience. Connection speeds were grinding to a halt, with berth holders and visitors frequently being disconnected or simply unable to connect. Card payments for fuel or food and beverage became impossible to process with all the associated customer frustrations and commercial impact.

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Tunnels are historically tough locations to get a phone signal. Traditional masts provide coverage outdoors to locations that can be seen – tunnels by their nature are underground, compact and often have lots of twists and turns that all stop existing outdoor signals from penetrating inside.

The Tyne Tunnel is no different. Originally opened in 1967, the seven miles of tunnels connect the town of Jarrow with North Shields and Howden. The traffic that passes through the tunnel allows vehicles both a way in and out of Newcastle. Over 40,000 vehicles travel through the Tyne Tunnel every day – that’s over 14,000,000 vehicles a year.

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